Privacy Policy
Last updated: 18.03.2026
This Privacy Policy explains how RioLadies.com (“RioLadies”, “we”, “us”, “our”) collects, uses, stores, shares, and protects personal data when you visit our website, create an account, publish a profile, contact another user, submit a report, use paid features, or otherwise interact with the platform.
Please read this Privacy Policy carefully before using RioLadies. By accessing or using the website, you acknowledge that your personal data may be processed as described here.
1. Who we are
RioLadies is an online platform that publishes listings, profiles, and related content submitted by independent users and advertisers.
Website: RioLadies.com
Email: info[at]rioladies.com
2. Scope of this Policy
This Policy applies to personal data collected through:
website browsing
account creation and login
profile publication and profile management
contact forms, support requests, and safety reports
reviews, moderation, and fraud prevention
optional paid plans, upgrades, or promotional features
cookies and similar technologies
This Policy does not apply to third-party websites, apps, or services linked from RioLadies.
3. Who this Policy covers
We may process data relating to:
Visitors who browse the site without registering
Advertisers / Service Providers who create listings or profiles
Clients / Members who create accounts, save profiles, leave reviews, or contact advertisers
Complainants / Reporters who submit abuse, safety, copyright, impersonation, or illegal-content reports
4. Categories of personal data we may collect
Depending on how you use RioLadies, we may collect the following categories of data:
4.1 Account and identity data
full name or display name
email address
password hash / login credentials
date of birth
country, city, or region
phone or WhatsApp number
account verification status
records showing whether age verification was completed
4.2 Profile and listing data
profile description and text
pricing, availability, service area, languages spoken
physical or profile attributes voluntarily submitted by the user
photos, videos, stories, profile banners, and gallery content
public-facing contact details chosen by the user
profile preferences and settings
4.3 Technical and usage data
IP address
browser type and version
operating system
device identifiers
referral source
pages visited, clicks, timestamps, and session data
log files, security events, and diagnostic data
4.4 Communications data
messages sent through contact forms
support emails and complaint submissions
moderation appeals
records of safety, copyright, impersonation, or fraud reports
4.5 Billing and transaction data
If RioLadies offers paid features, we may collect:
plan type
billing status
invoice details
payment reference data
transaction metadata
We do not store full card details ourselves where payments are handled by a third-party payment processor.
4.6 Review, trust, and safety data
ratings and reviews
abuse reports
moderation history
anti-fraud indicators
device, session, and risk-scoring information used to protect the platform
4.7 Cookies and similar technologies
We may collect information through cookies, pixels, tags, SDKs, local storage, or similar technologies for login, preferences, security, analytics, and advertising, subject to applicable law and consent requirements. Under EU GDPR principles, processing must be lawful, fair, transparent, and limited to what is necessary for stated purposes. ICO guidance also states that non-essential cookies generally require active consent, while strictly necessary cookies may be exempt.
5. Special category or sensitive data
Because of the nature of the platform, users may choose to publish or provide information that can be sensitive under applicable law, depending on context. This may include:
sexual-life-related content or erotic images
profile details that may reveal sensitive personal information
exact or approximate service area
identity verification or age-verification outputs
We ask users not to submit unnecessary sensitive data. Where sensitive data is processed, we will do so only where there is an appropriate legal basis and, where required, an additional condition under applicable law.
6. Age verification
Access to certain parts of the platform may be restricted to adults only. RioLadies may require age confirmation or age verification before allowing access to sensitive content or publication features. If you use a third-party age-verification provider, your privacy policy should name that provider and explain exactly what you receive back from it, such as only an over-18 result rather than raw biometric data, if that is how the tool is configured. The policy should not claim a provider or method unless you actually use it.
7. How we collect data
We collect personal data:
directly from you when you register, upload content, buy a plan, contact support, or submit a report
automatically through logs, cookies, and similar technologies
from payment processors, analytics providers, hosting providers, anti-fraud tools, and verification providers
from other users when they report content, submit reviews, or flag conduct involving your account
8. Why we process personal data
We may process personal data for the following purposes:
8.1 To provide and operate the platform
create and manage accounts
publish and display listings
enable search, filtering, favorites, and profile features
process premium features and upgrades
8.2 To communicate with users
respond to support requests
send service notices
notify users about moderation actions, complaints, or account issues
send transactional messages
8.3 To protect trust and safety
detect fraud, abuse, spam, impersonation, scraping, or unlawful activity
investigate user reports
enforce our Terms and platform rules
protect users and the platform from harm
8.4 To improve the platform
measure traffic and usage
troubleshoot errors
improve design, features, and performance
produce aggregated statistics
8.5 To meet legal obligations
comply with legal requests
maintain records required by law
respond to lawful notices, court orders, or regulatory demands
support internal complaint handling and moderation transparency where required
8.6 For marketing, where permitted
promote RioLadies services
measure campaign performance
run retargeting or advertising tools, subject to applicable consent rules
The GDPR requires that personal data be processed for specified purposes, with data minimisation and appropriate storage limits.
9. Legal bases for processing
Depending on the situation, we may rely on one or more of these legal bases:
performance of a contract or steps taken before entering into one
compliance with legal obligations
legitimate interests, such as platform security, fraud prevention, moderation, service improvement, and business operations
consent, where required, especially for certain cookies, marketing technologies, or optional processing
protection of vital interests, where exceptionally relevant
Where consent is used, users may withdraw it later, although that does not affect processing already carried out before withdrawal. ICO guidance notes that where cookies require consent, that consent must meet the relevant standard and be actively given.
10. Disclosure and sharing of personal data
We may share personal data with:
10.1 Service providers
Such as:
hosting and cloud providers
CDN, security, and anti-bot providers
analytics providers
email and customer support tools
payment processors
content moderation, fraud prevention, or verification vendors
10.2 Authorities and legal recipients
We may disclose data where required by law, court order, legal process, or where necessary to protect rights, safety, or the integrity of the platform.
10.3 Professional advisers and corporate recipients
Lawyers, auditors, insurers, or potential acquirers, where necessary and subject to confidentiality safeguards.
10.4 Other users
Some information is intentionally public because of the way the platform works, such as profile text, selected media, city, rates, languages, and chosen contact details.
We do not sell personal data in the ordinary sense of selling user databases to third parties for their own unrestricted use. Access to data should be limited on a need-to-know basis.
11. International transfers
If personal data is transferred outside the EEA, UK, or other relevant jurisdiction, we will use appropriate safeguards where required, such as:
adequacy decisions
standard contractual clauses
comparable lawful transfer mechanisms
The European Commission states that transfers outside the EU require recognised safeguards such as adequacy decisions or SCCs where applicable.
12. Data retention
We keep personal data only for as long as necessary for the purposes described in this Policy, including:
account administration
billing and accounting
dispute resolution
fraud prevention
legal compliance
evidence preservation for moderation or complaints
Retention periods may vary depending on the data type and legal requirements. When data is no longer needed, we delete it, anonymize it, or securely archive it where justified. GDPR principles require storage limitation and keeping data no longer than necessary.
13. Security
We apply technical and organisational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These may include:
access controls
encrypted connections
monitoring and logging
vendor controls
backup and recovery procedures
role-based access restrictions
No online system can be guaranteed fully secure, but we work to reduce risk and respond appropriately to incidents.
14. Cookies and similar technologies
RioLadies may use:
strictly necessary cookies
preference cookies
analytics cookies
advertising or retargeting cookies
security and anti-fraud technologies
Where required by law:
non-essential cookies will be set only after valid consent
users will be able to manage preferences
cookie information will be explained clearly
ICO guidance says websites must tell users what cookies do and why, and must obtain consent for non-essential cookies; only strictly necessary cookies are exempt. ICO also recommends refreshing consent periodically, with six months given as a general guideline in its practical guidance.
15. Third-party links, banners, and services
RioLadies may contain links to third-party websites, messaging apps, payment pages, social media pages, or external ads. We do not control those third parties and are not responsible for their privacy practices. Their own policies apply once you leave our platform.
16. User rights
Subject to applicable law, users may have the right to:
be informed about the processing of their data
access their personal data
correct inaccurate data
delete data in some circumstances
restrict certain processing
object to certain processing
receive data portability where applicable
withdraw consent where consent is the basis
complain to a competent supervisory authority
The European Commission explains that individuals have GDPR rights including access, rectification, erasure, restriction, objection, portability, and complaint rights.
17. Moderation, reports, and complaint handling
Where RioLadies hosts user-submitted content, we may keep records relating to:
illegal-content notices
copyright or impersonation complaints
moderation decisions
internal appeals
trust and safety investigations
EU DSA materials explain that online platforms should provide user-friendly ways to flag illegal content and that users can contest certain moderation decisions through internal complaint systems.
18. Children
RioLadies is for adults only. We do not knowingly allow minors to create accounts, submit listings, or access restricted content. If we become aware that a minor has provided personal data or content, we may remove the material and take appropriate action.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised effective date. Where required, we will provide additional notice.
20. Contact
For privacy questions, requests, or complaints, contact:
RioLadies
Email: info[at]rioladies.com
Subject line: “Privacy Request” or “Privacy Policy”